{"id":879,"date":"2021-12-16T18:02:44","date_gmt":"2021-12-16T15:02:44","guid":{"rendered":"https:\/\/files2.tojikon.net\/files-cloud\/2020\/04\/23\/how-to-fix-sharing-name-and-photo-not-available-on-ios\/https:\/\/files2.tojikon.net\/files-cloud\/2020\/04\/23\/how-to-fix-sharing-name-and-photo-not-available-on-ios\/"},"modified":"2021-12-16T18:02:44","modified_gmt":"2021-12-16T15:02:44","slug":"how-to-fix-sharing-name-and-photo-not-available-on-ios","status":"publish","type":"post","link":"https:\/\/tojikon.net\/en\/879-how-to-fix-sharing-name-and-photo-not-available-on-ios\/","title":{"rendered":"How to fix \u201cSharing name and photo not available\u201d on iOS"},"content":{"rendered":"<section id=\"related_posts\">\n<div class=\"block-head\">\n<h3>Related Articles<\/h3>\n<\/div>\n<\/section>\n<p>iOS 13 has a feature that allows users to create a profile for Messages. It works for iMessage threads.<\/p>\n<p>When you enable this profile, the image or Animoji that you\u2019ve created is sent to whoever you\u2019re messaging. It\u2019s a neat way to choose how you appear as a contact, and what information you share.<\/p>\n<p>Naturally, it works best between Apple devices. You can set it up even if you do not have a device that supports Animoji. You can use a regular photo instead of an Animoji avatar.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-376217\" src=\"https:\/\/files2.tojikon.net\/files-cloud\/wp-content\/uploads\/2021\/05\/how-to-fix-sharing-name-and-photo-not-available-on-ios.jpg\" alt=\"\" width=\"1200\" height=\"600\" srcset=\"https:\/\/files2.tojikon.net\/files-cloud\/wp-content\/uploads\/2021\/05\/how-to-fix-sharing-name-and-photo-not-available-on-ios.jpg 1200w, https:\/\/files2.tojikon.net\/files-cloud\/wp-content\/uploads\/2021\/05\/how-to-fix-sharing-name-and-photo-not-available-on-ios-5.jpg 300w, https:\/\/files2.tojikon.net\/files-cloud\/wp-content\/uploads\/2021\/05\/how-to-fix-sharing-name-and-photo-not-available-on-ios-6.jpg 1024w, https:\/\/files2.tojikon.net\/files-cloud\/wp-content\/uploads\/2021\/05\/how-to-fix-sharing-name-and-photo-not-available-on-ios-7.jpg 768w, https:\/\/files2.tojikon.net\/files-cloud\/wp-content\/uploads\/2021\/05\/how-to-fix-sharing-name-and-photo-not-available-on-ios-8.jpg 680w\" sizes=\"(max-width: 1200px) 100vw, 1200px\"\/><\/p>\n<h2>Sharing name and photo not available [FIX]<\/h2>\n<p>In some cases, when you try to enable the \u2018Share name and photo\u2019 feature, you get a message \u2018Sharing name and photo not available\u2019.\u00a0<\/p>\n<p>This error generally tells you that \u2018Sharing Name and Photo is not available because iCloud and iMessage accounts are different or are not signed in\u2019.<\/p>\n<p>Here is how you can fix it.<\/p>\n<h3>1. Sign in to iCloud<\/h3>\n<p>An iOS device doesn\u2019t have to be signed into iCloud. You can use it without every adding an account to iCloud but doing so means you won\u2019t be able to use some features, one of which is the iMessage profile feature.<\/p>\n<p>To fix this,<\/p>\n<ol>\n<li>Open the <strong>Settings<\/strong> app.<\/li>\n<li>At the very top, you will see the Apple ID that your device uses. Tap it.<\/li>\n<li>On the <strong>Apple ID<\/strong> screen, tap <strong>iCloud<\/strong>.<\/li>\n<li>When prompted to, sign into iCloud with the same Apple ID that you use for iMessage.<\/li>\n<\/ol>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-385039\" src=\"https:\/\/files2.tojikon.net\/files-cloud\/wp-content\/uploads\/2021\/05\/how-to-fix-sharing-name-and-photo-not-available-on-ios-1.jpg\" alt=\"iOS Settings iCloud\" width=\"1000\" height=\"879\" srcset=\"https:\/\/files2.tojikon.net\/files-cloud\/wp-content\/uploads\/2021\/05\/how-to-fix-sharing-name-and-photo-not-available-on-ios-1.jpg 1000w, https:\/\/files2.tojikon.net\/files-cloud\/wp-content\/uploads\/2021\/05\/how-to-fix-sharing-name-and-photo-not-available-on-ios-9.jpg 300w, https:\/\/files2.tojikon.net\/files-cloud\/wp-content\/uploads\/2021\/05\/how-to-fix-sharing-name-and-photo-not-available-on-ios-10.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\"\/><\/p>\n<h3>2. Enable Apple ID for iMessages<\/h3>\n<p>On an iPhone, you can send and receive messages on your phone number. You do not necessarily have to use your Apple ID for it. On Macs, you can\u2019t use a phone number which is why the Apple ID is necessary. If you don\u2019t enable Apple ID for iMessage though, you won\u2019t be able to turn on name and photo sharing.<\/p>\n<ol>\n<li>Open the <strong>Settings<\/strong> app.<\/li>\n<li>Tap <strong>Messages<\/strong>.<\/li>\n<li>Tap <strong>Send &amp; Recieve<\/strong>.<\/li>\n<li>Tap \u2018<strong>Use Your Apple ID For iMessage<\/strong>\u2018.<\/li>\n<li>Confirm on the pop-up that you want to use your Apple ID and make sure it is the same one that is signed into the device in the Settings app.<\/li>\n<li>Once iMessage is enabled for your Apple ID, you can turn on Name and Photo sharing.<\/li>\n<\/ol>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-385040\" src=\"https:\/\/files2.tojikon.net\/files-cloud\/wp-content\/uploads\/2021\/05\/how-to-fix-sharing-name-and-photo-not-available-on-ios-2.jpg\" alt=\"iMessage settings for iCloud account\" width=\"1000\" height=\"1083\" srcset=\"https:\/\/files2.tojikon.net\/files-cloud\/wp-content\/uploads\/2021\/05\/how-to-fix-sharing-name-and-photo-not-available-on-ios-2.jpg 1000w, https:\/\/files2.tojikon.net\/files-cloud\/wp-content\/uploads\/2021\/05\/how-to-fix-sharing-name-and-photo-not-available-on-ios-11.jpg 277w, https:\/\/files2.tojikon.net\/files-cloud\/wp-content\/uploads\/2021\/05\/how-to-fix-sharing-name-and-photo-not-available-on-ios-12.jpg 946w, https:\/\/files2.tojikon.net\/files-cloud\/wp-content\/uploads\/2021\/05\/how-to-fix-sharing-name-and-photo-not-available-on-ios-13.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\"\/><\/p>\n<h3>3. Sign out of iCloud and iMessage<\/h3>\n<p>Generally speaking, signing into iCloud and iMessage with the same Apple ID will solve the problem but sometimes an iOS device can have trouble connecting to Apple\u2019s servers and enabling name and photo sharing.<\/p>\n<ol>\n<li>Open the <strong>Settings<\/strong> app.<\/li>\n<li>Tap your <strong>Apple ID<\/strong> at the top.<\/li>\n<li>Scroll to the bottom, and tap <strong>Sign Out<\/strong>.<\/li>\n<li>Next, return to the main Settings app screen, and tap <strong>Messages<\/strong>.<\/li>\n<li>Turn <strong>off<\/strong> iMessages.<\/li>\n<li><strong>Restart<\/strong> your iPhone.<\/li>\n<li>Open the <strong>Settings<\/strong> app, and sign in with your Apple ID.<\/li>\n<li>Select <strong>Messages<\/strong> on the main <strong>Settings<\/strong> app screen, and <strong>enable iMessage<\/strong> for both your phone number and the Apple ID that you just signed in with.<\/li>\n<\/ol>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-376221\" src=\"https:\/\/files2.tojikon.net\/files-cloud\/wp-content\/uploads\/2021\/05\/how-to-fix-sharing-name-and-photo-not-available-on-ios-3.jpg\" alt=\"\" width=\"1200\" height=\"1299\" srcset=\"https:\/\/files2.tojikon.net\/files-cloud\/wp-content\/uploads\/2021\/05\/how-to-fix-sharing-name-and-photo-not-available-on-ios-3.jpg 1200w, https:\/\/files2.tojikon.net\/files-cloud\/wp-content\/uploads\/2021\/05\/how-to-fix-sharing-name-and-photo-not-available-on-ios-14.jpg 277w, https:\/\/files2.tojikon.net\/files-cloud\/wp-content\/uploads\/2021\/05\/how-to-fix-sharing-name-and-photo-not-available-on-ios-15.jpg 946w, https:\/\/files2.tojikon.net\/files-cloud\/wp-content\/uploads\/2021\/05\/how-to-fix-sharing-name-and-photo-not-available-on-ios-16.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\"\/><\/p>\n<h3>4. Enable Facetime for Apple ID<\/h3>\n<p>Although the feature isn\u2019t connected to FaceTime, if you do not have FaceTime enabled, it may prevent you from turning on Name and photo sharing.<\/p>\n<ol>\n<li>Open the <strong>Settings<\/strong> app and tap <strong>FaceTime<\/strong>.<\/li>\n<li>Turn on FaceTime<\/li>\n<li>Tap the <strong>\u2018Use your Apple ID for FaceTime\u2019<\/strong> option.<\/li>\n<li>Sign in with the same Apple ID that you\u2019re using in the Settings app.<\/li>\n<\/ol>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-376220\" src=\"https:\/\/files2.tojikon.net\/files-cloud\/wp-content\/uploads\/2021\/05\/how-to-fix-sharing-name-and-photo-not-available-on-ios.png\" alt=\"\" width=\"1200\" height=\"1299\" srcset=\"https:\/\/files2.tojikon.net\/files-cloud\/wp-content\/uploads\/2021\/05\/how-to-fix-sharing-name-and-photo-not-available-on-ios.png 1200w, https:\/\/files2.tojikon.net\/files-cloud\/wp-content\/uploads\/2021\/05\/how-to-fix-sharing-name-and-photo-not-available-on-ios-1.png 277w, https:\/\/files2.tojikon.net\/files-cloud\/wp-content\/uploads\/2021\/05\/how-to-fix-sharing-name-and-photo-not-available-on-ios-2.png 946w, https:\/\/files2.tojikon.net\/files-cloud\/wp-content\/uploads\/2021\/05\/how-to-fix-sharing-name-and-photo-not-available-on-ios-3.png 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\"\/><\/p>\n<h2>Conclusion<\/h2>\n<p>In some cases, this might be a simple network error. You can wait a few hours and try to enable the feature again. You can also connect to a different network and run through the above fixes.<\/p>\n<p>Generally speaking, you should run solutions 1 and 2 one after the other, and then enable the name and photo sharing feature.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-376219\" src=\"https:\/\/files2.tojikon.net\/files-cloud\/wp-content\/uploads\/2021\/05\/how-to-fix-sharing-name-and-photo-not-available-on-ios-4.jpg\" alt=\"\" width=\"1200\" height=\"838\" srcset=\"https:\/\/files2.tojikon.net\/files-cloud\/wp-content\/uploads\/2021\/05\/how-to-fix-sharing-name-and-photo-not-available-on-ios-4.jpg 1200w, https:\/\/files2.tojikon.net\/files-cloud\/wp-content\/uploads\/2021\/05\/how-to-fix-sharing-name-and-photo-not-available-on-ios-17.jpg 300w, https:\/\/files2.tojikon.net\/files-cloud\/wp-content\/uploads\/2021\/05\/how-to-fix-sharing-name-and-photo-not-available-on-ios-18.jpg 1024w, https:\/\/files2.tojikon.net\/files-cloud\/wp-content\/uploads\/2021\/05\/how-to-fix-sharing-name-and-photo-not-available-on-ios-19.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\"\/><\/p>\n<p>This error tends to appear disproportionately on newer iPhones i.e., those that are running iOS 13 out of the box.<\/p>\n<p>If you\u2019re having trouble on an iPhone that you restored, and the above fixes aren\u2019t working, try to <strong>reset the network settings<\/strong> from <strong>Settings<\/strong>&gt;<strong>General<\/strong>&gt;<strong>Reset<\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Related Articles iOS 13 has a feature that allows users to create a profile for Messages. It works for iMessage threads. When you enable this profile, the image or Animoji that you\u2019ve created is sent to whoever you\u2019re messaging. It\u2019s a neat way to choose how you appear as a contact, and what information you &hellip;<\/p>\n","protected":false},"author":1,"featured_media":880,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[20],"tags":[28],"_links":{"self":[{"href":"https:\/\/tojikon.net\/en\/wp-json\/wp\/v2\/posts\/879"}],"collection":[{"href":"https:\/\/tojikon.net\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tojikon.net\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tojikon.net\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tojikon.net\/en\/wp-json\/wp\/v2\/comments?post=879"}],"version-history":[{"count":0,"href":"https:\/\/tojikon.net\/en\/wp-json\/wp\/v2\/posts\/879\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tojikon.net\/en\/wp-json\/wp\/v2\/media\/880"}],"wp:attachment":[{"href":"https:\/\/tojikon.net\/en\/wp-json\/wp\/v2\/media?parent=879"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tojikon.net\/en\/wp-json\/wp\/v2\/categories?post=879"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tojikon.net\/en\/wp-json\/wp\/v2\/tags?post=879"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}